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Privacy Policy - Same Day Signs

PRIVACY POLICY

SAME DAY SIGNS & PRINT has established this Privacy Policy to explain how it protects and manages the personal information that it collects from you (the client) online. (LAST UPDATED JANUARY 2015)
1. Consent for Collection, Use and Disclosure:

Your use of the SAME DAY SIGNS & PRINT site and/or your registration for SAME DAY SIGNS & PRINT products and services constitute your consent to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the SAME DAY SIGNS & PRINT site.

SAME DAY SIGNS & PRINT may occasionally update this Privacy Policy. When it does, SAME DAY SIGNS & PRINT will also revise the “last update” date at the top of this Privacy Policy. In addition, SAME DAY SIGNS & PRINT will seek a customer’s prior consent, by email, for any new uses or proposed disclosures of information collected from the customer prior to the change.

SAME DAY SIGNS & PRINT will notify customers by email of changes to this policy that will affect information collected from them in the future. In certain circumstances, however,SAME DAY SIGNS & PRINT will not inform and obtain the consent of the customer, such as in connection with an investigation of a breach of an agreement, contravention of laws, an emergency where the life, health or security of an individual is threatened, the collection of a debt or in compliance with the request of a law enforcement agency or a court order. A customer may withdraw his or her consent for collection, use and disclosure at any time by sending an email to:  unsubscribe@samedaysigns.com.au.

2. Accountability:

SAME DAY SIGNS & PRINT collects, at the time of your registration and your sign-on to its web site, certain “personal information” (information that personally identifies you) including but not limited to your name, email address, home or work address, telephone number, and information about your computer hardware and software (e.g., IP address, operating system, browser type, domain name, URL, access times, and referring web site addresses). SAME DAY SIGNS & PRINT has implemented this Privacy Policy to protect personal information received from its customers, and to respond to any inquiries. The Privacy Policy also provides that  SAME DAY SIGNS & PRINT will not provide personal information to Third Parties for any purpose..
3. Purposes  for Collecting Personal Information:

SAME DAY SIGNS & PRINT collects and uses personal information for the following Identified Purposes:

(a) to understand customer needs regarding SAME DAY SIGNS & PRINT ’s services;

(b) to develop and provide our web site and our products and services for our customers;

(c) to fulfil your requests for products, services or information;

(d) to communicate with customers and site visitors, when necessary, and to inform customers of upgrades where applicable, as well as of other products and services available from SAME DAY SIGNS & PRINT , its affiliates;

(e) to allow customers to access limited-entry areas of SAME DAY SIGNS & PRINT ’s site;

(f) to personalize some of our services and products for you and to deliver targeted advertisements and offers from SAME DAY SIGNS & PRINT and affiliates;

(g) to bill accounts and maintain payment records;

(h) to comply with any applicable law, regulation, legal process or government request;

(i) to respond to a legitimate claim, or to address our reasonable belief, that you are violating the rights of any third party or any of the agreements or policies that govern your use of the SAME DAY SIGNS & PRINT site or any SAME DAY SIGNS & PRINT product or service;

(j) to protect the services, products or rights of SAME DAY SIGNS & PRINT , including but not limited to the security or integrity of the SAME DAY SIGNS & PRINT site; and

(k) to identify and resolve technical problems concerning SAME DAY SIGNS & PRINT ’s site, products and services. SAME DAY SIGNS & PRINT also uses personal information in an aggregate form (i.e., not individually attributable to you) for its business analysis, operational, marketing and other promotional purposes.
4. Limiting the Collection of  Personal Information:

SAME DAY SIGNS & PRINT limits its collection of personal information to only that information which is necessary for the Identified Purposes. SAME DAY SIGNS & PRINT does not direct its site to, nor does it knowingly collect any personal information from children under the age of 18yrs. When you visit the SAME DAY SIGNS & PRINT web site, a cookie may be placed on your computer or the cookie may be read if you have visited the SAME DAY SIGNS & PRINT site previously. SAME DAY SIGNS & PRINT uses cookies to allow us to determine which products and services you may be interest in so that SAME DAY SIGNS & PRINT does not provide redundant information to you, and, if you are a SAME DAY SIGNS & PRINT affiliate, to track SAME DAY SIGNS & PRINT sales made to customers referred by you so that you can receive compensation under an affiliate program. If you choose to not have your browser accept cookies from the SAME DAY SIGNS & PRINT web site, you may not be able to view all the text on the screens, or to experience a personalised visit, or to subscribe to certain service and product offerings on the SAME DAY SIGNS & PRINT site.
5. Disclosure, Processing and Retention:

SAME DAY SIGNS & PRINT does not sell, rent or disclose your personal information to anyone else, except:

(a) to someone you have designated to act as your agent, for one or more of the Identified Purposes (listed in Section 2, above);

(b) to SAME DAY SIGNS & PRINT ’s employees, independent contractors, subsidiaries, affiliates, consultants, business associates, service providers, suppliers and agents, acting on SAME DAY SIGNS & PRINT ’s behalf for any of the Identified Purposes;

(c) as necessary if SAME DAY SIGNS & PRINT has reason to believe that disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with SAME DAY SIGNS & PRINT ’s rights or property, other users of SAME DAY SIGNS & PRINT ’s web site, products or services, or anyone else that could be harmed by such activities; and

(d)  to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law.

In addition, as we continue to develop our business, we or our affiliates may sell or buy other businesses or entities, or we may merge with another company. In such transactions, personal information may be one of the transferred business assets. Also, in the event that SAME DAY SIGNS & PRINT or substantially all of its assets are acquired, your personal information may be one of the transferred assets.

Your information may be stored and processed in the Australia, or in any other country in which SAME DAY SIGNS & PRINT or its affiliates, subsidiaries or agents maintain facilities. By using this web site, you consent to any such transfer of information outside of your country. After your account/registration becomes inactive (that is, if you request to be removed from our database), SAME DAY SIGNS & PRINT will keep your personal information in its archives. Your information will then be used only as necessary for tax reasons or to prove SAME DAY SIGNS & PRINT ’s  compliance with any applicable law.
6. Accuracy of Personal Information

SAME DAY SIGNS & PRINT will use reasonable efforts to keep customer personal information accurate for the Identified Purposes, and for minimizing the possibility of making inappropriate customer decisions based on such information. Customers are responsible for informing SAME DAY SIGNS & PRINT about changes to their personal information. You can do this by calling 02 9518 4811 or sending an email to admin@samedaysigns.com.au.

SAME DAY SIGNS & PRINT will use new or updated personal information it receives from customers to update its own records.
7. Security Safeguards

SAME DAY SIGNS & PRINT will use reasonable  efforts to protect customers’ personal information.

 

8. Access to Personal Information


SAME DAY SIGNS & PRINT will afford you a reasonable opportunity to review the personal information in your file, if you so request by calling 02 9518 4811 OR writing to: SAME DAY SIGNS & PRINT  Level 1, 2B / 172 Silverwater Rd, SILVERWATER NSW 2128 OR Email: admin@samedaysigns.com.au

If SAME DAY SIGNS & PRINT is not able to provide access to some aspect of a customer’s personal information, it will provide reasons for denying access such as; that by doing so would likely reveal personal information about a third party, or that it is confidential commercial information or attorney–client privileged communications, or that the information relates to a breach of an agreement or a contravention of law, or that its disclosure could reasonably be expected to threaten the life or security of another individual.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name COOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
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